Description

At WDLT, we are proud we pay for experience and performance. The salary range for this position is $68,000 to $80,000 annually.

Company Summary: 

We Do Life… Together (WDLT), a division of ICES, Inc., is a human services company founded in 1998 serving individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring human service professionals focus on the individuals’ personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve individuals in private residences, public schools, respite facilities, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes.

High-Level Job Description: 

The Residential Project Coordinator will assist the Residential Program Director in the daily operating functions of the Residential Department enabling an employee-orientated, high-performance culture. This will be done through development and ongoing oversight of several residential group homes including but not limited to overall house operations and finances, employee development and performance management of Residential Managers and Direct Support Professionals (DSPs). Ensuring adherence to Agency policy and compliance with the statutory requirements of the Department of Developmental Services (DDS) and the Department of Mental Health and Addiction Services (DHMAS) as well as other outside agencies as needed is extremely important. This position requires local travel to our group homes and participating in a rotating on-call system.

Job Responsibilities: 

Leadership:

• Assist the Residential Program ensuring team members are set up for success. This includes developing performance objectives, development plans, and regular performance reviews/check-ins/disciplinary actions as needed.
• Review team member’s house / Individual assignments regularly for alignment to respective skill sets, to avoid employee overwhelm, and to ensure quality care is always provided. Ensure accountability and provide coaching / training opportunities to continuously develop skill sets.
• Communicate company goals and objectives so team members can develop solutions for problems aligning to overall company direction.
• Advocate for team members ensuring the team has all needed tools and equipment to do complete their workload and be successful.
• Facilitate a collaborative work environment where everyone contributes equally, all voices are heard and recognized, and help develop solutions / strategies.
• Ensure all team members are utilizing systems effectively for optimal results. This includes but is not limited to Paycom, Therap, Microsoft 365.

Program Oversight:

• Consistently ensure the needs of Individuals under our care are met and expectations are exceeded so they can live productive and healthy lives.
• Ensure compliance with all agencies, state, and federal requirements and guidelines.
• Assist with the preparation and adherence to budgetary guidelines.
• Ensure proper documentation of all financial transactions including agency and Individuals.
• Complete all required paperwork in a timely and accurate manner.
• Participate on the Interdisciplinary Team and assist in the development / implementation of everyone's plan.
• Ensure all Incident Reports for DDS are completed, approved and submitted in a timely manner.
• Ensure the overall upkeep and maintenance of all group homes. Effectively working with other departments including Finance, Maintenance, etc. to ensure company, state and federal guidelines are upheld.
• Assist with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Assist in oversight of the residential program in case of manager's absence.

Business Partner Relationships:

• Establish effective working relationships and clear processes for partner organizations including Community members, Federal and State agencies, outside providers, and families, etc.
• Partner with department leaders while sharing expertise and insights regarding agency policies, employment opportunities, performance management, disciplinary matters, etc.
• Establish effective relationships with DDS team members including Resource Managers to ensure appropriate funding.

Compliance:

• Ensure program compliance and adequate preparation is completed for licensing or state quality monitoring and audits. This includes but is not limited to ensuring all regulations are followed.
• Program cost estimates are submitted well before audit or licensing to ensure no citations for physical plant.
• Complete internal program audits as necessary for both agency and outside agency requirements.

• Ensure all documentation related to court appearances and forensic involvement is followed up on and actions are taken timely.
• Complete state training for all updates and new or revised procedures.

Other:

• Develop a strong understanding of the workings of each department and team in the company and understand their impacts on the Residential team and program.
• Attend required meetings as needed.
• Complete special projects as assigned.

Competencies Required:

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Must have relevant experience managing a department / function, employee development, performance management, employee engagement and relations, and policies and procedures, etc.
• Solid computer software skills including Microsoft 365 including Word, Excel, SharePoint, and PowerPoint.
• Consistent use of Paycom or a similar Human Resources/Payroll program required.
• Understanding of DDS regulations, funding guidelines, and program models including CLA’s, CRS’s and IHS.
• DDS Medication Certification, preferred.